
Support

Service Requests
All support and service request are tracked through our online client portal.

Annual Subscription Support

With the purchase of the subscription Marmak provides telephone/e-mail support beyond the warranty period. Problem resolution support by telephone and e-mail is available during the business hours of 8:00 AM to 5:00 PM, Monday through Friday (not including statutory holidays), Eastern Standard Time.
Marmak’s team of dedicated technical support associates provides front-line software support. In addition to numerous user self-help tools. Included in the support method are:
Phone Support
Remote System Support
Online Service Requests
"How To" Documentation and System Manuals
On-Site Consulting
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Email: info@marmak.ca
Phone: 905-458-6686 ext. 223
